Return Policy

At VERONLITHO, we are committed to providing our customers with exceptional products and services. Our returns policy is designed to ensure your satisfaction and to provide a smooth and efficient return process.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be in their original condition, unused, and with all packaging intact.
• Custom and special orders are non-returnable.

How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected] or call us at (555) 123-4567. Include your order number and reason for return in your communication.

Processing Your Return

1. Upon receiving your request, our team will review it and provide you with a Return Authorization Number (RAN).
2. Use the RAN and sent it to the following shipping address:
   VERONLITHO Returns Department
   89 Business Park Road
   Suite 204
   Metro City, State, 45678
3. Once the item is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

If your return is approved, a refund will be processed to the original method of payment within 10 business days. Please note that shipping costs are non-refundable. For further assistance, contact our team.

Exchanges

For exchanges, follow the same procedure as returns. Once the original item is received, the new item will be dispatched to your address.

Thank you for choosing VERONLITHO. We value your business and are here to assist you with any concerns.